Altius IT logo

Altius IT Privacy Policy

Concerned about your privacy? So are we.

Privacy Policy

Privacy policy and privacy statement Privacy Policy and Privacy Statement

Altius IT is committed to protecting your privacy. Most pages on our site can be visited without providing information about yourself or your organization. Occasionally, we need your contact information to provide services that you request. This Privacy Policy explains our data collection procedures and use of your information. This notice informs you about:
  • Your privacy rights.
  • Personal information that may be collected.
  • Access to your personal information.
  • How your information may be used, including, with whom, if anyone, it might be shared.
  • Choices you have regarding the use of your personal information.
  • How we safeguard your information.
  • How you can access and, if necessary, change or delete your personal information.

When you link to any other site, you leave Altius IT's site and we have no control over the activities or policies of other sites.

Altius IT does not market or provide services to, for, or about individuals. As a result, we do not sell your information to another business or a third party for monetary or other valuable consideration. Our Do Not Sell My Personal Information page provides more information.

Please contact us if you have any questions, complaints, or comments regarding this Privacy Policy.

Your Privacy Rights
Altius IT respects your right to privacy:

  • Right to Know. You have the right to know when we intend to collect personal information, what personal information is being or has been collected, where the data originated, how it will be used, and with whom it will be shared.
  • Right to Consent. You have the right to opt-in for the use, disclosure, sale, or access to your personal information. You may revoke such consent at any time.
  • Right to Prevent. You have the right to prevent our organization from sharing your personal information with third parties.
  • Right to Request. You have the right to request a copy of your personal information on file.
  • Right to Deletion. You have the right to request that we remove your personal information on file.
  • Right to Pricing. We are prohibited from charging you a different price, or refusing service, if you exercised your privacy rights.

Personal Information Collected
Contact information collected is generally limited to your name, organization name (if applies), address, phone number, and e-mail address. Information is requested when you request or register to receive more information, subscribe to e-mail newsletters, sign up for an event or training, or order services.

Altius IT may request and/or collect additional information from you on a voluntary basis when you:

  • Request information on or purchase our products or services.
  • Participate in promotions or events.
  • Send questions or comments via e-mail to Altius IT.

When you send e-mail to us, we are not attempting to collect any personal information about you. We will only use information contained in your e-mail to respond to your specific inquiry or comments in the e-mail. Since e-mail is a form of business communication, we may retain your information for a period of time and archive such information per Altius IT's retention requirements.

This site collects information about pages visited within the site. We may use this information to accurately count visitors across our web sites and understand how they navigate and use our network of web sites. Altius IT does not combine web site traffic information with your personal information.

Altius IT does not:

  • Share your information with unaffiliated third parties for their own direct marketing purposes.
  • Knowingly collect personal information on European Union (EU) residents.
  • Collect, transmit, or store, personal information such as medical or health conditions, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, or information specifying the sex of the individual.

How Personal Data is Used
Altius IT collects, stores, and processes information provided to us. We may use the information you submit to us to send you information on our products, services, and promotional materials.  Specifically, we use your contact information for the following purposes:

  • Respond to your specific inquiry or comments.
  • Deliver services, including marketing communications, related to your request or use of our products and services.
  • Alert you to special offers, updated information, new services, and related information from Altius IT.
  • Allow you access to limited-entry areas of our site as appropriate.
  • Other forms of business correspondence.

Purchases made via the web site may capture your name, address, phone number, e-mail address, and payment information (e.g. credit/debit card, PayPal, etc.).  Altius IT uses a third party merchant for payment transactions.

We may use your information so we can improve the products and services we provide to better meet your needs. The demographic information (e.g., location, type of organization, services requested, etc.) you provide us is collected by Altius IT and is not disclosed to third parties. This demographic information cannot be used to personally identify you.  We may merge site-visitation data with anonymous demographic information for research purposes, and we may use this information in aggregate to provide more relevant content.

Altius IT reserves the right to use "cookies" to enhance your experience at our web site. Cookies are pieces of information that we place on your computer to help us accurately understand how many visitors are viewing a particular site, how often they visit that site, and the content viewed. Altius IT reserves the right to collect IP addresses for the purposes of system administration, to report aggregate information to third party marketing firms, and to audit the use of our web sites. When visitors request pages on our web site, our servers may log the visitor's IP address. We do not link the IP address to your personally identifiable information. For more information on cookies please see our Cookie Policy.

Information passively collected by Altius IT includes log files that record web site activity that gathers statistics about web user browsing habits. These entries are generated anonymously, and help Altius IT determine, among other things, how many and how often users visit our web site, the pages visited, and other similar data. We also use the log file entries for internal marketing and demographic studies to constantly improve our online services.

Sharing of Information
Altius IT may share your personal information with outside entities hired to assist with Altius ITís internal support operations (e.g. cloud service providers, packaging and mailing services, event registration, etc.). We only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose. Third parties may also collect your personal information from other sources.

Altius IT does not sell or rent information collected from and about individuals to third parties. In the past 12 months, we have not sold or rented individual personal information to third parties.  However, in the event of a merger, acquisition, reorganization, bankruptcy, or other similar event, your personal information may be transferred to Altius IT's successor or assign, if permitted by and done in accordance with applicable law.

Altius IT may disclose your contact information if required to do so by law or in the good-faith belief that such action is necessary to:

  • Conform to the edicts of the law including disclosure of information in response to lawful requests by public authorities, national security or law enforcement requests, or comply with legal process served on Altius IT.
  • Protect and defend the rights or property of Altius IT and its web site.
  • Investigations of fraud, intellectual property right infringements, or other activity that is illegal.
  • Act in urgent circumstances to protect the personal safety of Altius IT employees, users of Altius IT products or services, or members of the public.

Safeguarding Information
Altius IT only collects information to the extent deemed reasonably necessary to serve our legitimate business purposes. In addition, we take appropriate steps to ensure the security and integrity of any information you provide to us.

Any information provided to us is stored in an access controlled facility. Your information is protected from electronic threats by the use of firewalls, intrusion detection, anti-virus, anti-spyware, passwords, and related security mechanisms.

Update and Removal of Information
If you receive an e-mail and want to opt-out, simply reply back to the e-mail requesting your address be removed from future communications or click the unsubscribe link, if provided.

You may at any time review, correct, amend, or delete the contact information we have for you. Simply contact us to change, update, or have us remove your information. If your request is sent via e-mail, please include in your message the service or communication you received from us.

Age Notice
Altius IT has developed this web site to be an enjoyable experience for visitors of all ages. Altius IT recognizes that some younger children may not understand some of the information contained on the web site or how the web site operates.

Most areas of this site are available to the general public, including those under the age of 13. Children under the age of 13 should seek parent or guardian's consent before they provide any personal information to us. 

Adults should monitor and restrict the activities of their children. In addition, Altius IT requests that adults discuss this Privacy Policy with your children so that they will better understand how to use this web site and the information they may be asked to provide.

Notice to California Residents
Notice of Collection and Use of Personal Information.  We market and provide services to businesses, we do not market or provide services to individuals.  When you visit our web site or contact us we may collect the following categories of personal information about you. Personal identifiers may include your name, organization name, e-mail address, business address, phone number, cookies, Internet protocol address, and other similar identifiers.

If you electronically pay for services we may capture your credit/debit card number and relevant payment information.  We may collect information on the products considered or purchased, and maintain a history of such transactions.  We may use your personal information for business purposes including providing services such as servicing accounts, performing audits, processing payments, marketing, and security related activities.  Marketing services include counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance.  Security related activities such as detecting and responding to incidents.

Sharing of Personal Information.  We may share your personal information with certain various third parties including service providers who provide services on our behalf, business partners, professional services organizations such as auditors and law firms, and government entities.

Sale of Personal Information.  We do not sell your personal information.

California Consumer Privacy Rights.  You have certain choices regarding our use and disclosure of your personal information:

  • Access.  You have the right to request from us the personal information we have collected, used, disclosed, and sold about you during the past 12 months.
  • Deletion.  You have the right to request that we delete certain personal information we have collected from you.
  • Opt-Out of Sale.  We do not sell your personal information.
  • Marketing.  We do not disclose your personal information to third parties for their direct marketing purposes.

Please contact us to submit an access or deletion request.

Inquiries, Comments, or Complaints
Please submit any questions, comments, inquiries, or complaints to Altius IT using the contact us page on our web site.

Effective Date and Changes To Privacy Policy
This Privacy Policy is effective as of January 2, You will be notified by prominent notice on this page if there are material changes to this Privacy Policy.

Certified Auditors

Certified Information Systems Auditors

Certified Information Systems Auditors
Altius IT's auditors are certified to audit your systems and issue reports and opinions on your security. We help you identify, manage, and reduce your risks. Our comprehensive audit service uncovers gaps in your existing defenses so that you can better:

  • Fortify your network infrastructure
  • Comply with regulatory requirements
  • Protect your valuable assets

For a full list of our certifications please visit our About Us page.