Certified Audit Services

Privacy Audit

Find out what your website, apps, and vendors actually do with personal information, and whether it matches what your privacy policy promises. Independent privacy audits by CISA-certified auditors.

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What a Privacy Audit Tells You

Your privacy policy is a promise. A privacy audit checks whether your systems, your website, and your vendors keep it.

Our Certified Information Systems Auditors compare what you say about personal information with what actually happens to it: what is collected, where it goes, who can see it, how long it is kept, and whether consent and disclosures hold up. You learn which privacy rules apply to you, where you fall short, and the controls that would reduce the risk of a breach, a regulator’s inquiry, or a lawsuit.

A person looking at their phone, the kind of everyday moment where personal information is collected and shared

Privacy Audits We Perform

Privacy is not one regulation, and these are not interchangeable. Each is scoped, tested, and reported separately, against the text of the rule it answers to.

HIPAA Is Three Engagements, Not One

This is the distinction that most often gets scoped wrong. The Privacy Rule governs how PHI may be used and disclosed and is audited here. The Security Rule governs the safeguards around electronic PHI and is part of our compliance audit. The Security Risk Analysis is required by the Security Rule but performed as its own engagement, as part of our risk assessment. Buying one does not satisfy the other two, and a regulator asking for the risk analysis will not accept a Privacy Rule report in its place. Our HIPAA compliance audit page sets out all three side by side if you are working out which ones apply to you.

What Your Website Shares Before Anyone Clicks Accept

Third-party scripts can read what visitors do and type, and send it to companies they have never heard of. Under the California Invasion of Privacy Act, that has become the basis for a wave of wiretapping claims.

Your website visitor
Browses a page, searches, starts a form, or opens the chat.

Advertising pixels

Pages viewed, products searched, and identifiers that follow the visitor across sites.
Shared with ad platforms

Session replay

Mouse movements, clicks, and text typed into forms, sometimes before the visitor presses submit.
Recorded by a third party

Chat widgets

The full conversation, including health, financial, or account details the visitor volunteers.
Stored by the chat vendor

Analytics & tag managers

URLs, search terms, and form fields that can carry personal information in the address bar.
Sent to analytics providers

We test each script against your consent flow and your disclosures, and show you which ones send data before consent, or send more than you disclose.

Privacy No-Log Audit

Independent no-log verification for VPN providers to confirm your no-log claims with a trusted third-party audit.

Altius IT also provides third-party Privacy No-Log Audit services for VPN providers seeking to independently verify and publicly substantiate their no-log privacy policies. VPN users trust your privacy policy; our audit gives that trust a foundation. Our CISA-certified auditors evaluate your VPN infrastructure to determine whether your server configurations or log files, independently or in combination, could be used to identify a specific user or their activity over your service.

What we examine
  • VPN server configurations and system log files
  • Protocol logs, syslog, dmesg, and DNS-related log content
  • Log configuration settings and any evidence of configuration changes
  • Central infrastructure servers and VPN nodes supporting the service
  • A randomly selected, documented sample of your server environment
We do not install software, modify configurations, or make any changes to your environment. Our process is entirely read-only and non-destructive, designed to be minimally disruptive to your operations. Upon a clean finding, we issue a publishable Auditor Opinion Letter and a comprehensive Privacy No-Log Audit Report, giving your users, partners, and regulators documented, independent assurance that your no-log claims are verified.

What You Receive

Privacy Audit Report

Altius IT's report identifies specific issues and provides recommendations and detailed instructions to mitigate or eliminate each issue. After delivery of our reports, Altius IT provides three months of free support to answer any questions you may have.

Certified Auditor Letter

Show clients, partners, and regulators that an independent certified auditor has reviewed your privacy controls. As Certified Information Systems Auditors, we can issue an Auditor Opinion Letter documenting our opinion against the privacy requirements in scope.

Audit Team

Altius IT provides a certified auditor with each engagement:

  • Certified Information Systems Auditor
  • Experienced Project Manager
  • Senior Security Engineer

Proposal

Our proposal provides you with detailed information so you know exactly how we will help you:

  • Project scope and tasks
  • Pricing options
  • CVs of our audit and security team members
  • Sample reports you will receive
  • Why Altius IT

Auditor Opinion Letter & Secure Seal

Show clients and prospects that an independent certified auditor examined your controls, with a seal they can verify.

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Our Audit Process

Three phases that compare what you promise about personal information with what actually happens to it.

01

Map Personal Information

We identify which privacy rules apply to you, then map where personal information is collected, stored, shared, and deleted, including websites, apps, vendors, and internal systems. You receive a detailed proposal covering scope, pricing options, team CVs, and sample reports.

02

Test Against Your Promises

We review your privacy notice, consent flows, and contracts, test website scripts and data flows, and check how requests to access or delete data are handled, against the text of each rule in scope.

03

Report & Remediate

You receive risk-rated findings with steps to fix each one, mapped to the rules that apply to you. We walk your team through the results and provide three months of free post-audit support.

Who Needs a Privacy Audit

This audit is for organizations that collect personal information and need to show it is handled the way they say it is.

Businesses With Consumer Websites Sites with advertising pixels, session replay, or chat widgets, facing CIPA wiretapping exposure.
California Businesses Organizations subject to the CCPA, as amended by the CPRA, including its cybersecurity audit requirement. See our CCPA/CPRA cybersecurity audit.
Healthcare & Business Associates Uses and disclosures of PHI under the HIPAA Privacy and Breach Notification Rules.
Processors of EU Personal Data Organizations that process data for EU customers under GDPR Article 28 and Article 32.
VPN Providers Services that want independent verification of their no-log claims.

Frequently Asked Questions

A security audit asks whether personal information is protected from unauthorized access. A privacy audit asks whether it is collected, used, shared, and kept the way your privacy notice and the law say it should be. Many organizations need both.

Yes. Advertising pixels, session replay, and chat widgets can send what visitors do and type to third parties, and plaintiffs have brought wiretapping claims under the California Invasion of Privacy Act on that basis. Our CIPA website tracking audit tests each script against your consent flow and disclosures.

No. The CCPA cybersecurity audit is a separate, independent audit of the security controls protecting personal information. Broader CCPA compliance work, such as notices and consumer requests, is part of the privacy audit. See our CCPA/CPRA cybersecurity audit.

It provides independent evidence that a VPN provider’s server configurations and log files, alone or in combination, could not be used to identify a specific user or their activity. On a clean finding, we issue a publishable Auditor Opinion Letter and a detailed report.

If You Want a Security Audit, You Need a Certified Auditor

Unlike a security consultant, Altius IT is certified as a Certified Information Systems Auditor to perform a security audit of your environment and issue reports and recommendations to secure your systems. Altius IT has been featured in 40+ publications and nationwide media outlets.

Fortify Your Information Systems

Strengthen your applications and network infrastructure against evolving threats.

Comply with Regulatory Requirements

Meet HIPAA, GDPR, NIST, ISO, PCI-DSS, SOX, and other compliance standards.

Protect Your Valuable Assets

Safeguard sensitive data, intellectual property, and customer information.

3 Months Free Post-Audit Support

Every engagement includes follow-up support to ensure vulnerabilities are properly mitigated.

30+
Years of Experience
50
Point Security Process
40+
Media Publications
1000+
Audits Completed
Why you need a certified auditor

Success Stories & Resources

See how we have helped organizations ensure their systems are secure, meet security best practice requirements, and achieve compliance.

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